November 2004
- NEWS: Why Virtual Worlds are Designed By Newbies - No, Really! (By R. Bartle) William Leader
- NEWS: Why Virtual Worlds are Designed By Newbies - No, Really! (By R. Bartle) Ola Fosheim Grøstad
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Richard A. Bartle
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Matt Mihaly
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Ola Fosheim Grøstad
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Ola Fosheim Grøstad
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Per Magne Bjørnerud
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Koster, Raph
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Richard A. Bartle
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Koster, Raph
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Ola Fosheim Grøstad
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Matt Mihaly
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Ola Fosheim Grøstad
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Wayne Witzke
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Ola Fosheim Grøstad
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Wayne Witzke
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Koster, Raph
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Richard A. Bartle
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Matt Mihaly
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Koster, Raph
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) ceo
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Matt Mihaly
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Wayne Witzke
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Eric Random
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Ola Fosheim Grøstad
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Ted L. Chen
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Eric Random
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) J C Lawrence
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Ola Fosheim Grøstad
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Richard A. Bartle
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Ola Fosheim Grøstad
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Hans-Henrik Staerfeldt
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Hans-Henrik Staerfeldt
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Lee Sheldon
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Ola Fosheim Grøstad
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) ceo
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Dana V. Baldwin
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) J C Lawrence
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Matt Mihaly
- NEWS: Why Virtual Worlds are Designed By Newbies - No, Really (By R. Bartle) Martin Keegan
- NEWS: Why Virtual Worlds are Designed By Newbies - No, Really (By R. Bartle) Mike Rozak
- NEWS: Why Virtual Worlds are Designed By Newbies - No, Really (By R. Bartle) Martin Keegan
- NEWS: Why Virtual Worlds are Designed By Newbies - No, Really (By R. Bartle) Mike Rozak
- NEWS: Why Virtual Worlds are Designed By Newbies - No, Really (By R. Bartle) Richard A. Bartle
- NEWS: Why Virtual Worlds are Designed By Newbies - No, Really (By R. Bartle) Ola Fosheim Grøstad
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By R. Bartle) Koster, Raph
- Richard A. Bartle talks MUD Design Ken Snider
- Richard A. Bartle talks MUD Design Davion Kalhen
- Richard A. Bartle talks MUD Design Wayne Witzke
- Richard A. Bartle talks MUD Design Richard A. Bartle
- Richard A. Bartle talks MUD Design Dana V. Baldwin
- Richard A. Bartle talks MUD Design Johan
- Richard A. Bartle talks MUD Design Miroslav Silovic
- Richard A. Bartle talks MUD Design Otis Viles
- Richard A. Bartle talks MUD Design Miroslav Silovic
- Richard A. Bartle talks MUD Design Otis Viles
- Richard A. Bartle talks MUD Design Damion Schubert
- Richard A. Bartle talks MUD Design Douglas Goodall
- Richard A. Bartle talks MUD Design Miroslav Silovic
- Richard A. Bartle talks MUD Design GZ
- Richard A. Bartle talks MUD Design Ted L. Chen
- Richard A. Bartle talks MUD Design Douglas Goodall
- Richard A. Bartle talks MUD Design Ted L. Chen
- Richard A. Bartle talks MUD Design Ken Snider
- Richard A. Bartle talks MUD Design Kirinyaga
- Richard A. Bartle talks MUD Design Davion Kalhen
- NEWS: Why Virtual Worlds are Designed By Newbies - No, Really! (By R. Bartle) William Leader
- ADMIN: The definitions of "What is role-playing?" J C Lawrence
- Semireliable UDP-based protocol development Scott Hilbert
- Semireliable UDP-based protocol development Mark Terrano (XBOX)
- Semireliable UDP-based protocol development Jeremy Gaffney
- The Lag monster... Harlan Beverly
- The Lag monster... Ben Carter
- The Lag monster... J C Lawrence
- The Lag monster... Amanda Walker
- The Lag monster... Miroslav Silovic
- The Lag monster... Morris Cox
- The Lag monster... Miroslav Silovic
- How many UDP sockets to use? PizaZ
- How many UDP sockets to use? Jon Mayo
- How many UDP sockets to use? Michael Montague
- JOB/RESUME: Cryptic Studios Needs Heroes! Serdar Copur
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By Chris Duesing
- NEWS: Why Virtual Worlds are Designed By Newbies -No, Really! (By Chris Duesing
- The Root of the Tree (was NEWS: Why Virtual Worlds ...) David Kennerly
- The Root of the Tree (was NEWS: Why Virtual Worlds ...) neild-mud@misago.org
- The Root of the Tree (was NEWS: Why Virtual Worlds ...) David Kennerly
- The Root of the Tree (was NEWS: Why Virtual Worlds ...) neild-mud@misago.org
- The Root of the Tree (was NEWS: Why Virtual Worlds ...) David Kennerly
- The Root of the Tree (was NEWS: Why Virtual Worlds ...) Ola Fosheim Grøstad
- The Root of the Tree (was NEWS: Why Virtual Worlds ...) Hans-Henrik Staerfeldt
- The Root of the Tree (was NEWS: Why Virtual Worlds ...) David Kennerly
- The Root of the Tree (was NEWS: Why Virtual Worlds ...) ceo
- The Root of the Tree (was NEWS: Why Virtual Worlds ...) olag@ifi.uio.no
- The Root of the Tree (was NEWS: Why Virtual Worlds ...) David Kennerly
- The Root of the Tree (was NEWS: Why Virtual Worlds ...) Koster, Raph
- The Root of the Tree (was NEWS: Why Virtual Worlds ...) David Kennerly
- The Root of the Tree (was NEWS: Why Virtual Worlds ...) Koster, Raph
- The Root of the Tree (was NEWS: Why Virtual Worlds ...) David Kennerly
- The Root of the Tree Eric Random
- The Root of the Tree David Kennerly
- Early Attempts at Slaying the Lag Monster Greg Boyd
- Early Attempts at Slaying the Lag Monster Amanda Walker
- Early Attempts at Slaying the Lag Monster Morris Cox
- Slaying the Lag Monster Kirinyaga
- [ssows] thinking about EQ2 - kill locking (fwd) J C Lawrence
- [ssows] thinking about EQ2 - kill locking (fwd) Ken Snider
- [ssows] thinking about EQ2 - kill locking (fwd) Vincent Archer
- [ssows] thinking about EQ2 - kill locking (fwd) Ola Fosheim Grøstad
- [ssows] thinking about EQ2 - kill locking (fwd) Michael Hartman
- [ssows] thinking about EQ2 - kill locking (fwd) Chek Yang FOO
- [ssows] thinking about EQ2 - kill locking (fwd) Tom "cro" Gordon
- NEWS: Security officials to spy on chat rooms Mike Rozak
- [ssows] thinking about EQ2 (fwd) J C Lawrence
- [ssows] thinking about EQ2 (fwd) Michael Oxford
- [ssows] thinking about EQ2 - kill locking Dread Quixadhal
- [ssows] thinking about EQ2 - kill locking Morris Cox
- [ssows] thinking about EQ2 - kill locking Jason Downs
- Time Limited MUDs and Dead Horses Revived (was: Why Virtual Worlds are Designed by Newbies) Peter Keeler
- Time Limited MUDs and Dead Horses Revived (was: WhyVirtual Worlds are Designed by Newbies) John Buehler
- In Game Family Trees (Was: Time Limited MUDs) William Leader
- In Game Family Trees (Was: Time Limited MUDs) Johan A
- In Game Family Trees (Was: Time Limited MUDs) Amanda Walker
- In Game Family Trees (Was: Time Limited MUDs) Matt Mihaly
- Challenging the grind - take 2 Vincent Archer
- Time limited worlds (Was NEWS: Why Virtual Worlds are Designed By Newbies - No, Really (By R. Bartle)) Mike Rozak
- Time limited worlds (was: Why Virtual Worlds are Designed by Newbies) Mike Rozak
- Distributed virtual worlds (Was NEWS: Why Virtual Worlds are Designed By Newbies - No, Really (By R. Bartle)) Mike Rozak
- Distributed virtual worlds (Was NEWS: Why Virtual Worlds are Designed By Newbies - No, Really (By R. Bartle)) Wayne Witzke
- Distributed virtual worlds (Was NEWS: Why Virtual Worlds are Designed By Newbies - No, Really (By R. Bartle)) Yannick Jean
- Distributed virtual worlds (Was NEWS: Why VirtualWorlds are Designed By Newbies - No, Really (By R. Bartle)) Mike Rozak
- Distributed virtual worlds (Was NEWS: Why Virtual Worlds are Designed By Newbies - No, Really (By R. Bartle)) Sean Kelly
- Distributed virtual worlds Ola Fosheim Grøstad
- UI Design in MMOs Derek Licciardi
- UI Design in MMOs Mike Rozak
- UI Design in MMOs Mike Rozak
- UI Design in MMOs Sean Howard
- UI Design in MMOs Tom "cro" Gordon
- UI Design in MMOs David Kennerly
- UI Design in MMOs Nathan Rogers
- UI Design in MMOs Jason Murdick
- UI Design in MMOs Amanda Walker
- UI Design in MMOs rjw
- UI Design in MMOs Johan A
- UI Design in MMOs Derek Licciardi
- UI Design in MMOs rjw
- UI Design in MMOs Damion Schubert
- UI Design in MMOs Mike Rozak
I just got WoW and have been playing around with it. The
non-standard UI doesn't bother me too much, however what really got
to me was the setup...
These are the steps I had to go through to get it running:
1) Install, flipping through 4 CD-Roms. This took 30+
minutes. What ever happened to DVD drives? I was reminded of the
old days of floppy install.
2) Install said I had to register, so it opened up Internet
Exploder and made me type in name, CC, standard
stuff. However... what's with the bloody eye test? Registration
not only makes you type in the 20-digit product code, but also
look at a bitmap of a wavy set of randomly-generated characters
and type those in. I assume it's to prevent OCR systems from
reading the bitmap, but it took me about 4 goes to get it right. I
also had problems with it rejecting my australian phone number
because I put a +61 in front of it. (+61 is the country code)
3) I ran WoW, and it required a 19 megabyte download of
patches. (Which I expected.) The odd thing is, one part of the
dialog claims it had downloaded 19 meg, while the other said 30
meg of downloads and 10 meg of uploads... this got me
confused. And WHY couldn't it download the patches while I was
registering, or better yet, while I was installing the product?
(IE: Have setup first install and run the installer, which then
starts the download during install. While that's happening, setup
installs the rest from CD/DVD.)
4) I ran WoW again, and it decided to download a few more
megs. Why wasn't this all installed at once? Surely the patching
app could have realized that I had two patches waiting.
5) I ran WoW a 3rd time and it said I couldn't connect. As I was
to find out later, WoW was having trouble with its login servers
that night. However, the app didn't say so. Instead it said a) my
firewall might be causing problems, b) my ISP might be causing
problems, etc. I spent about an hour fiddling with my firewall and
verifying my internet connection was running before I gave it a
rest and came back a few hours later. It worked fine then. (WoW
helpfully provided a long in-grame writeup about what to do with a
bad connection, but I couldn't copy (ctrl-c) stuff like their IP
number directly from the writeup, so I was alt-tabbing between the
full screen WoW and IE. Alt-tabbing a directX application is VERY
slow.)
6) WoW played a nicely animated intro movie which a) didn't
advance the story, and b) put the real WoW graphics to
shame. While I enjoy intro movies, I'd rather have them explain
some backstory and use the graphics that appear in the game. (If
you want to make one line shorter, draw a longer line next to it.)
I also thought about the money wasted on the intro movie that
could have been put to better use in game play.
7) The gameplay has been very enjoyable and largely bug-free.
So what's the point of this rant?
I was a highly motivated user. I had lots of recommendations about
the game. I drove 80 km to the shopping mall, waded through crowds
of christmas shoppers, paid my money, and drove 80 km back. If I
were NOT a motiviated user I WOULD HAVE GIVEN UP!
For example, I bought a DVD-magazine with SWG, since no SWG package
has appeared in retail stores in Australia. I spent 30+ minutes
installing it, had a crash/hang, and when it started downloading the
patches and told me I had THIRTEEN hours of downloads ahead of me, I
gave up. (A year after release, I would have expected that the
patches would already be wrapped up into the DVD.) SOE lost my
business.
A poor install will lose you customers and/or cost in product
support. A poor install from a DVD magaine or download will LOSE
EVEN MORE CUSTOMERS because they're not as motivated. Since there
will only be shelf space for 3 or 4 MMORPGs, the other 95 will be
distributed on DVD-magaines or downlaod. If they MESS UP INSTALL it
doesn't matter how good their MMORPG is, they won't get
customers. (Tip: When testing install, rope in relative neophytes
(like parents and grandparents) and see if they can successfully
install the app. If they can't, fix install.)
Having worked in a software company, I know why install applications
are poor. No programmer wants to do them, so a) the assigned
programmer gets it done as quickly as possible so he can do fun
stuff, or b) install is assigned to interns or contractors. This is
a mistake.
Sub-rant #1: If your product is download-only you must not only
make install painless, but YOU MUST CAPTURE the player's attention
within 10 minutes or they may go elsewhere. If I pay for a game
I'll give it about 4-8 hours before I'm willing to give up on
it. If I download a game, I give it 10-60 minutes before it gets
called "boring" and is deleted. If a downloaded game doesn't sell
itself in 10-60 minutes, the other 100 hours could be fantastic
but I'll never know.
Sub-rant #2: In Australia (and maybe other places in the world),
broadband services have a 300-500MB per month allowance, and then
charge per megabyte extra. A MMORPG that is download-only should
provide a STRIPPED DOWN version that's small (like 30-50MB) and
contains enough textures/models for the first 60 minutes of
play. If a player enjoy the first 60 minutes of play, they can
download the full 2 GB, or, order the DVD in the mail.
Mike Rozak
http://www.mxac.com.au - UI Design in MMOs Paolo Piselli
- UI Design in MMOs Mike Rozak
- UI Design in MMOs Ghilardi Filippo
- UI Design in MMOs Derek Licciardi
- UI Design in MMOs Mike Rozak
- UI Design in MMOs Corey Cauble
- Making the Customer Pay for Patch Bandwidth Michael Hartman
- Making the Customer Pay for Patch Bandwidth Robert "kebernet" Cooper
- Making the Customer Pay for Patch Bandwidth Michael Hartman
- Making the Customer Pay for Patch Bandwidth Byron Ellacott
- Making the Customer Pay for Patch Bandwidth Balthazaar
- Distributed virtual worlds (Was NEWS: Why Virtual Worlds are Designed By Newbies - No, Really (By R. Bartle)) Mike Rozak
- Time limited worlds (was: Why Virtual Worlds areDesigned by Newbies) Mike Rozak