September 2000
- Avault article: The End of the Smurfs? Zak Jarvis
 - End of volunteers? Peter
 - End of volunteers? Greg Underwood
 - End of volunteers? Peter
 
- Criminalize Community Volunteers? Lovecraft
 - Criminalize Community Volunteers? F. Randall Farmer
 - Criminalize Community Volunteers? Koster, Raph
 - Criminalize Community Volunteers? John Buehler
 
- Criminalize Community Volunteers? Dave Rickey
 - Criminalize Community Volunteers? Jeff Freeman
 - Criminalize Community Volunteers? Madrona Tree
 - Criminalize Community Volunteers? John Buehler
 - Criminalize Community Volunteers? Madrona Tree
 - Criminalize Community Volunteers? Koster, Raph
 - Criminalize Community Volunteers? David Frank
 - Criminalize Community Volunteers? Koster, Raph
 - Criminalize Community Volunteers? Ananda Dawnsinger
 - Criminalize Community Volunteers? Matthew Mihaly
 
- Criminalize Community Volunteers? Madrona Tree
 - Criminalize Community Volunteers? Koster, Raph
 
- Criminalize Community Volunteers? Greg Underwood
 - Criminalize Community Volunteers? Brian 'Psychochild' Green
 - Criminalize Community Volunteers? Greg Underwood
 - Criminalize Community Volunteers? Koster, Raph
 - Criminalize Community Volunteers? Greg Underwood
 - Criminalize Community Volunteers? Matthew Mihaly
 - Criminalize Community Volunteers? Greg Underwood
 - Criminalize Community Volunteers? Matthew Mihaly
 
- Criminalize Community Volunteers? Paul Schwanz - Enterprise Services
 
- Criminalize Community Volunteers? David H. Loeser Jr
 - Criminalize Community Volunteers? Madrona Tree
 - Criminalize Community Volunteers? Josh Olson
 - Criminalize Community Volunteers? Jeff Freeman
 - Criminalize Community Volunteers? Josh Olson
 - Criminalize Community Volunteers? Jeff Freeman
 
- Criminalize Community Volunteers? Zak Jarvis
 - Criminalize Community Volunteers? Matthew Mihaly
 - Criminalize Community Volunteers? Zak Jarvis
 
- Criminalize Community Volunteers? Madman Across the Water
 
- Criminalize Community Volunteers? Dave Rickey
 - Criminalize Community Volunteers? Madrona Tree
 - Criminalize Community Volunteers? Josh Olson
 - Criminalize Community Volunteers? Matthew Mihaly
 - Criminalize Community Volunteers? Brian 'Psychochild' Green
 - Criminalize Community Volunteers? Dave Rickey
 - Criminalize Community Volunteers? Brian 'Psychochild' Green
 - Criminalize Community Volunteers? Willowreed@aol.com
 
- Criminalize Community Volunteers? David H. Loeser Jr
 - Criminalize Community Volunteers? Willowreed@aol.com
 - Criminalize Community Volunteers? Batir
 - Criminalize Community Volunteers? David H. Loeser Jr
 
- Criminalize Community Volunteers? Dave Rickey
 - Criminalize Community Volunteers? Madrona Tree
 - Criminalize Community Volunteers? Corey Crawford
 - Criminalize Community Volunteers? Willowreed@aol.com
 
- Criminalize Community Volunteers? Willowreed@aol.com
 
- Criminalize Community Volunteers? Paul Schwanz - Enterprise Services
 - Criminalize Community Volunteers? Koster, Raph
 - Criminalize Community Volunteers? Dave Rickey
 
- Criminalize Community Volunteers? Erik Jarvi
 - Criminalize Community Volunteers? Ananda Dawnsinger
 - Criminalize Community Volunteers? Willowreed@aol.com
 - Criminalize Community Volunteers? Erik Jarvi
 
- Criminalize Community Volunteers? Shawn L Johnston
 - Criminalize Community Volunteers? Willowreed@aol.com
 - Criminalize Community Volunteers? Josh Olson
 
- Criminalize Community Volunteers? David H. Loeser Jr
 
- Criminalize Community Volunteers? Willowreed@aol.com
 
- Criminalize Community Volunteers? Mud Imp
 - Criminalize Community Volunteers? Greg Underwood
 
- Criminalize Community Volunteers? david.l.smith@home.com
 - Criminalize Community Volunteers? Koster, Raph
 - Criminalize Community Volunteers? Zak Jarvis
 - Criminalize Community Volunteers? Christopher Allen
 
- Criminalize Community Volunteers? Mud Imp
 
- MUD-Dev digest, Vol 1 #216 - 11 msgs Greg Miller
 - MUD-Dev digest, Vol 1 #216 - 11 msgs Jon Lambert
 
- graphical arrogance Matthew Mihaly
 - graphical arrogance Koster, Raph
 - graphical arrogance Vincent Archer
 - graphical arrogance Zak Jarvis
 - graphical arrogance Matthew Mihaly
 
- Skotos Beta Test Signup Christopher Allen
 - Side note (was: Criminalize Community Volunteers?) Brian 'Psychochild' Green
 - Shadowbane Matthew Mihaly
 - Game Balance and Mortal Complaints SmokEater952@aol.com
 - Game Balance and Mortal Complaints David Bennett
 - Game Balance and Mortal Complaints Lovecraft
 - Game Balance and Mortal Complaints Patrick Dughi
 - Game Balance and Mortal Complaints Val Trullinger
 
- The Solution to Criminalizing Community Volunteers? Jon Morrow
 - The Solution to Criminalizing Community Volunteers? nbossett@herbert.com
 - The Solution to Criminalizing Community Volunteers? Hans-Henrik Staerfeldt
 
- Are eBay sales more than just a fad? Dave Rickey
 - Are eBay sales more than just a fad? Koster, Raph
 - Are eBay sales more than just a fad? Vincent Archer
 - Are eBay sales more than just a fad? Dave Rickey
 - Are eBay sales more than just a fad? Corey Crawford
 - Are eBay sales more than just a fad? gmiller@classic-games.com
 - Are eBay sales more than just a fad? Koster, Raph
 - Are eBay sales more than just a fad? Matthew Mihaly
 
- Are eBay sales more than just a fad? Travis Casey
 - Are eBay sales more than just a fad? Paul Schwanz - Enterprise Services
 - Are eBay sales more than just a fad? Matthew Mihaly
 - Are eBay sales more than just a fad? Jeff Freeman
 - Are eBay sales more than just a fad? Paul Schwanz - Enterprise Services
 - Are eBay sales more than just a fad? Tess Lowe
 - Are eBay sales more than just a fad? Jeff Freeman
 - Are eBay sales more than just a fad? Andy
 
- Are eBay sales more than just a fad? Timothy Dang
 - Are eBay sales more than just a fad? Matthew Mihaly
 
- Are eBay sales more than just a fad? Taylor
 - Are eBay sales more than just a fad? Matthew Mihaly
 - Are eBay sales more than just a fad? Nathan Clemons
 - Are eBay sales more than just a fad? Brian 'Psychochild' Green
 - Are eBay sales more than just a fad? Madman Across the Water
 - Are eBay sales more than just a fad? Corey Crawford
 - Are eBay sales more than just a fad? Joe Andrieu
 - Are eBay sales more than just a fad? Madman Across the Water
 - Are eBay sales more than just a fad? Joe Andrieu
 - Are eBay sales more than just a fad? Madman Across the Water
 - Are eBay sales more than just a fad? Matthew Mihaly
 - Are eBay sales more than just a fad? Madman Across the Water
 - Are eBay sales more than just a fad? Matthew Mihaly
 
- Are eBay sales more than just a fad? Joe Andrieu
 
- Are eBay sales more than just a fad? Matthew Mihaly
 - Are eBay sales more than just a fad? Jon Lambert
 
- Are eBay sales more than just a fad? Peter
 
- Are eBay sales more than just a fad? Matthew Mihaly
 - Are eBay sales more than just a fad? Jon Lambert
 
- Are eBay sales more than just a fad? Matthew Mihaly
 - Are eBay sales more than just a fad? Koster, Raph
 - Are eBay sales more than just a fad? Matthew Mihaly
 - Are eBay sales more than just a fad? yvesk@brutele.be
 - Are eBay sales more than just a fad? Matthew Mihaly
 
- Are eBay sales more than just a fad? Dan Merillat
 - Are eBay sales more than just a fad? Matthew Mihaly
 
- Are eBay sales more than just a fad? Matthew Mihaly
 
- Are eBay sales more than just a fad? Jeff Freeman
 - Are eBay sales more than just a fad? Dave Rickey
 - Are eBay sales more than just a fad? Matthew Mihaly
 - Are eBay sales more than just a fad? Jeff Freeman
 - Are eBay sales more than just a fad? Matthew Mihaly
 - Are eBay sales more than just a fad? Eli Stevens
 - Are eBay sales more than just a fad? Matthew Mihaly
 - Are eBay sales more than just a fad? Eli Stevens
 - Are eBay sales more than just a fad? Matthew Mihaly
 
- Are eBay sales more than just a fad? John Buehler
 
- Are eBay sales more than just a fad? John Buehler
 - Are eBay sales more than just a fad? Matthew Mihaly
 - Are eBay sales more than just a fad? John Buehler
 - Are eBay sales more than just a fad? Matthew Mihaly
 - Are eBay sales more than just a fad? John Buehler
 - Are eBay sales more than just a fad? Matthew Mihaly
 - Are eBay sales more than just a fad? John Buehler
 - Are eBay sales more than just a fad? Matthew Mihaly
 
- Are eBay sales more than just a fad? rayzam
 
- Are eBay sales more than just a fad? Matthew Mihaly
 - Are eBay sales more than just a fad? Luc Van den Borre
 - Are eBay sales more than just a fad? Dave Rickey
 
- MUD Coding Staff Structure Michael Tresca
 - MUD Coding Staff Structure David Bennett
 - MUD Coding Staff Structure Erik Jarvi
 
- MUD Coding Staff Structure Marc Bowden
 - MUD Coding Staff Structure Malcolm Tester
 - MUD Coding Staff Structure David Bennett
 - MUD Coding Staff Structure Daniel Podlejski
 
- MUD Coding Staff Structure Lars Duening
 
- MUD Coding Staff Structure Matthew Mihaly
 - MUD Coding Staff Structure Steven Kaskinen
 - MUD Coding Staff Structure gmiller@classic-games.com
 - MUD Coding Staff Structure Taylor
 
- MUD Coding Staff Structure Matthew Mihaly
 - MUD Coding Staff Structure rayzam
 - MUD Coding Staff Structure Matthew Mihaly
 
- MUD Coding Staff Structure Michael Tresca
 - MUD Coding Staff Structure Dave Rickey
 - MUD Coding Staff Structure Matthew Mihaly
 - MUD Coding Staff Structure Vincent Archer
 
- MUD Coding Staff Structure Malcolm Tester
 - MUD Coding Staff Structure Koster, Raph
 
- OT: short abscence Greg Underwood
 - MUD Licensing UCMM Administration
 - question Matthew Mihaly
 - Nomenclature (was: MUD Coding Staff Structure) Brian 'Psychochild' Green
 - Nomenclature (was: MUD Coding Staff Structure) Dave Rickey
 - Nomenclature (was: MUD Coding Staff Structure) Steven Kaskinen
 
- Nomenclature (was: MUD Coding Staff Structure) Michael Tresca
 
- Conditioned reinforcers: Getting players to do things for free John Hopson
 - Society Scaling Brad Wyble
 - MUDs vs. MMUDs (was MUD Coding Staff Structure) Steven Kaskinen
 - MUDs vs. MMUDs (was MUD Coding Staff Structure) Steven Kaskinen
 - MUDs vs. MMUDs (was MUD Coding Staff Structure) Matthew Mihaly
 
- MUDs vs. MMUDs Steven Kaskinen
 - MUDs vs. MMUDs Steven Kaskinen
 - Mud-dev FAQ 2 Marian Griffith
 - startup script for you Matthew Mihaly
 - Bad Name Lists Christopher Allen
 - Bad Name Lists Josh Rollyson
 - Bad Name Lists William Katzell
 - Bad Name Lists Michael Tresca
 - Bad Name Lists Eli Stevens
 - Bad Name Lists Matthew Mihaly
 
- Bad Name Lists Mordengaard
 
- Help and Reference Systems Study Jon Morrow
 - Help and Reference Systems Study Peter
 - Help and Reference Systems Study Colin Coghill
 
- FW: [uodevlist] OT - Lawsuit on Lum's Koster, Raph
 - FW: [uodevlist] OT - Lawsuit on Lum's Jeff Freeman
 - FW: [uodevlist] OT - Lawsuit on Lum's Dave Rickey
 - FW: [uodevlist] OT - Lawsuit on Lum's Josh Olson
 - FW: [uodevlist] OT - Lawsuit on Lum's Dave Rickey
 
- FW: [uodevlist] OT - Lawsuit on Lum's Travis Nixon
 - FW: [uodevlist] OT - Lawsuit on Lum's Dave Rickey
 
- FW: [uodevlist] OT - Lawsuit on Lum's Jeff Freeman
 - FW: [uodevlist] OT - Lawsuit on Lum's Dave Rickey
 - FW: [uodevlist] OT - Lawsuit on Lum's Norman Short
 - FW: [uodevlist] OT - Lawsuit on Lum's KevinL
 - FW: [uodevlist] OT - Lawsuit on Lum's Norman Short
 
- FW: [uodevlist] OT - Lawsuit on Lum's Jeff Freeman
 - FW: [uodevlist] OT - Lawsuit on Lum's Dave Rickey
 - FW: [uodevlist] OT - Lawsuit on Lum's Matthew Mihaly
 
- FW: [uodevlist] OT - Lawsuit on Lum's Geoffrey MacDougall
 
- FW: [uodevlist] OT - Lawsuit on Lum's Corey Crawford
 
- FW: [uodevlist] OT - Lawsuit on Lum's Myschyf
 - FW: [uodevlist] OT - Lawsuit on Lum's Brian 'Psychochild' Green
 - FW: [uodevlist] OT - Lawsuit on Lum's Nathan F. Yospe
 
- Lawsuit vs. EA/Origin Brian 'Psychochild' Green
 - Lawsuit vs. EA/Origin Koster, Raph
 - Lawsuit vs. EA/Origin Dave Rickey
 
- DoS and muds Josh Rollyson
 - DoS and muds Patrick Dughi
 - DoS and muds Chris Jacobson
 - DoS and muds Shawn L Johnston
 
- Interesting Page on Magic Chris Lloyd
 - paying volunteers Matthew Mihaly
 - paying volunteers Patrick Dughi
 - paying volunteers Matthew Mihaly
 
- paying volunteers Nicholas Daley
 - paying volunteers Chris Lloyd
 - paying volunteers Matthew Mihaly
 - paying volunteers Chris Lloyd
 
- paying volunteers Geoffrey MacDougall
 - paying volunteers Jeff Freeman
 
- paying volunteers Sellers, Michael
 - paying volunteers Daniel.Harman@barclayscapital.com
 - paying volunteers the_logos@www.achaea.com
 
- (no subject) Ian Hess
 - (no subject) Matthew Mihaly
 
- Chicagoland MUD-Dev Dinner Erik Jarvi
 - StoryTelling Devices: "Magic Book" Eric Rhea
 - StoryTelling Devices: "Magic Book" Madrona Tree
 - StoryTelling Devices: "Magic Book" Nathan F. Yospe
 
- Portable Device Integration Eric Rhea
 - Pricing structures and selling characters and items Myschyf
 - Pricing structures and selling characters and items Matthew Mihaly
 - Pricing structures and selling characters and items Brian 'Psychochild' Green
 
- Interview with Vault Koster, Raph
 - [rpg-create] Combat Abstractions (fwd) J C Lawrence
 - [rpg-create] Combat Abstractions (fwd) J C Lawrence
 
- [rpg-create] Combat Abstractions (fwd) J C Lawrence
 - [rpg-create] HP triangle (fwd) J C Lawrence
 - [rpg-create] HP triangle (fwd) J C Lawrence
 
- [rpg-create] HP triangle (fwd) J C Lawrence
 - [rpg-create] HP triangle (fwd) J C Lawrence
 - [rpg-create] combat thoughts (fwd) J C Lawrence
 - [rpg-create] Combat System Checklist (fwd) J C Lawrence
 - ADMIN: Volunteer vs paid employee thread J C Lawrence
 - OT: qnx released Steve Houchard
 - customer service Matthew Mihaly
 - customer service Corey Crawford
								> -----Original Message-----
> From: mud-dev-admin@kanga.nu [mailto:mud-dev-admin@kanga.nu]On Behalf Of
> Matthew Mihaly
> Sent: Tuesday, September 26, 2000 5:55 PM
> To: mud-dev@kanga.nu
> Subject: [MUD-Dev] customer service
>
> There's an article on customer service in online games in the latest
> edition of Game Developer magazine. It's kind of fluffy, but probably
> worth a read.
> --matt
Which means it'll be on www.gamasutra.com soon :)
Corey Crawford | myrddin@seventh.net | www.seventh.net 
- customer service Corey Crawford
								
 - Squeezing the ink from "Magic Book" Eric Rhea
 - Importance of User Documentation Jon Morrow
 - Importance of User Documentation Sanvean
 - Importance of User Documentation Alex
 - Importance of User Documentation Dave Kennerly
 - Importance of User Documentation Jon Morrow
 - Importance of User Documentation Sanvean
 - Importance of User Documentation Richard Tew
 
- Importance of User Documentation Ben
 - Importance of User Documentation Sanvean
 
- Importance of User Documentation rayzam
 - Importance of User Documentation Jon Morrow
 
- Fw: Importance of User Documentation Stephen Newby
 - Fw: Importance of User Documentation Inq Admin
 - Fw: Importance of User Documentation David Bennett
 
- Convincing Players to Read Documentation Jon Morrow
 - Convincing Players to Read Documentation Bruce
 - Convincing Players to Read Documentation Willowreed@aol.com
 - Convincing Players to Read Documentation John Hopson
 - Convincing Players to Read Documentation Marc Bowden
 - Convincing Players to Read Documentation Richard Tew
 - Convincing Players to Read Documentation Ryan P.
 - Convincing Players to Read Documentation Marc Bowden
 - Convincing Players to Read Documentation Richard Tew
 
- Convincing Players to Read Documentation Melinda Davison
 
- Convincing Players to Read Documentation KevinL
 - Convincing Players to Read Documentation Dave Rickey
 
- Convincing Players to Read Documentation KevinL
 - Convincing Players to Read Documentation Colin Coghill
 - Convincing Players to Read Documentation Richard Tew
 
- Convincing Players to Read Documentation Michael Tresca