September 2000
- Avault article: The End of the Smurfs? Zak Jarvis
- End of volunteers? Peter
- End of volunteers? Greg Underwood
- End of volunteers? Peter
- Criminalize Community Volunteers? Lovecraft
- Criminalize Community Volunteers? F. Randall Farmer
- Criminalize Community Volunteers? Koster, Raph
- Criminalize Community Volunteers? John Buehler
- Criminalize Community Volunteers? Dave Rickey
- Criminalize Community Volunteers? Jeff Freeman
- Criminalize Community Volunteers? Madrona Tree
- Criminalize Community Volunteers? John Buehler
- Criminalize Community Volunteers? Madrona Tree
- Criminalize Community Volunteers? Koster, Raph
- Criminalize Community Volunteers? David Frank
- Criminalize Community Volunteers? Koster, Raph
- Criminalize Community Volunteers? Ananda Dawnsinger
> From: "David Frank" <valen@vaultnetwork.com>
> Reply-To: mud-dev@kanga.nu
> Date: Wed, 6 Sep 2000 18:51:53 -0400
> To: <mud-dev@kanga.nu>
> Subject: Re: [MUD-Dev] Criminalize Community Volunteers?
> Raph talked alot about the costs of doing business and how small the actual
> profit was from a successful MMORPG. If they had to hire support staff
> instead
> of relying on volunteers, you could kiss most of that profit goodbye. But
> what
> if they simply raised the fee to $20 a month to play the game? (Yeah I
> know...*simply*)
I suspect there are now enough UO/EQ/AC veterans that an MMORPG (pronounced
more-pig?) could get away with charging $15/month for "a better experience"
and "professional customer service". $20/month would probably be too much
sticker shock.
I can't say for certain that the extra $5/month would be enough to fund
professional customer service. But there are two ways in which professional
CS employees would be more efficient:
1) If you're paying them a reasonable wage, you can reasonably expect them
to work 20-40 hours per week, thus limiting the number of staff you have to
train, monitor, and pay.
2) You can give paid employees the authority to fix problems that volunteers
have to pass on to more responsible (read: paid) staffers.
(Likewise, one could probably charge $35-40/month for a smaller, more
intensively moderated game and try to beat Simutronics ($30/month Premium)
on the quality of moderation and customer service. You'd draw a much
smaller player base, though, and you still wouldn't be able to pay your
moderators.)
--
Sharon Mock (Ananda Dawnsinger)
Worldbuilding Lead and Loremistress General,
(project to be named later) - Criminalize Community Volunteers? Matthew Mihaly
- Criminalize Community Volunteers? Madrona Tree
- Criminalize Community Volunteers? Koster, Raph
- Criminalize Community Volunteers? Greg Underwood
- Criminalize Community Volunteers? Brian 'Psychochild' Green
- Criminalize Community Volunteers? Greg Underwood
- Criminalize Community Volunteers? Koster, Raph
- Criminalize Community Volunteers? Greg Underwood
- Criminalize Community Volunteers? Matthew Mihaly
- Criminalize Community Volunteers? Greg Underwood
- Criminalize Community Volunteers? Matthew Mihaly
- Criminalize Community Volunteers? Paul Schwanz - Enterprise Services
- Criminalize Community Volunteers? David H. Loeser Jr
- Criminalize Community Volunteers? Madrona Tree
- Criminalize Community Volunteers? Josh Olson
- Criminalize Community Volunteers? Jeff Freeman
- Criminalize Community Volunteers? Josh Olson
- Criminalize Community Volunteers? Jeff Freeman
- Criminalize Community Volunteers? Zak Jarvis
- Criminalize Community Volunteers? Matthew Mihaly
- Criminalize Community Volunteers? Zak Jarvis
- Criminalize Community Volunteers? Madman Across the Water
- Criminalize Community Volunteers? Dave Rickey
- Criminalize Community Volunteers? Madrona Tree
- Criminalize Community Volunteers? Josh Olson
- Criminalize Community Volunteers? Matthew Mihaly
- Criminalize Community Volunteers? Brian 'Psychochild' Green
- Criminalize Community Volunteers? Dave Rickey
- Criminalize Community Volunteers? Brian 'Psychochild' Green
- Criminalize Community Volunteers? Willowreed@aol.com
- Criminalize Community Volunteers? David H. Loeser Jr
- Criminalize Community Volunteers? Willowreed@aol.com
- Criminalize Community Volunteers? Batir
- Criminalize Community Volunteers? David H. Loeser Jr
- Criminalize Community Volunteers? Dave Rickey
- Criminalize Community Volunteers? Madrona Tree
- Criminalize Community Volunteers? Corey Crawford
- Criminalize Community Volunteers? Willowreed@aol.com
- Criminalize Community Volunteers? Willowreed@aol.com
- Criminalize Community Volunteers? Paul Schwanz - Enterprise Services
- Criminalize Community Volunteers? Koster, Raph
- Criminalize Community Volunteers? Dave Rickey
- Criminalize Community Volunteers? Erik Jarvi
- Criminalize Community Volunteers? Ananda Dawnsinger
- Criminalize Community Volunteers? Willowreed@aol.com
- Criminalize Community Volunteers? Erik Jarvi
- Criminalize Community Volunteers? Shawn L Johnston
- Criminalize Community Volunteers? Willowreed@aol.com
- Criminalize Community Volunteers? Josh Olson
- Criminalize Community Volunteers? David H. Loeser Jr
- Criminalize Community Volunteers? Willowreed@aol.com
- Criminalize Community Volunteers? Mud Imp
- Criminalize Community Volunteers? Greg Underwood
- Criminalize Community Volunteers? david.l.smith@home.com
- Criminalize Community Volunteers? Koster, Raph
- Criminalize Community Volunteers? Zak Jarvis
- Criminalize Community Volunteers? Christopher Allen
- Criminalize Community Volunteers? Mud Imp
- MUD-Dev digest, Vol 1 #216 - 11 msgs Greg Miller
- MUD-Dev digest, Vol 1 #216 - 11 msgs Jon Lambert
- graphical arrogance Matthew Mihaly
- graphical arrogance Koster, Raph
- graphical arrogance Vincent Archer
- graphical arrogance Zak Jarvis
- graphical arrogance Matthew Mihaly
- Skotos Beta Test Signup Christopher Allen
- Side note (was: Criminalize Community Volunteers?) Brian 'Psychochild' Green
- Shadowbane Matthew Mihaly
- Game Balance and Mortal Complaints SmokEater952@aol.com
- Game Balance and Mortal Complaints David Bennett
- Game Balance and Mortal Complaints Lovecraft
- Game Balance and Mortal Complaints Patrick Dughi
- Game Balance and Mortal Complaints Val Trullinger
- The Solution to Criminalizing Community Volunteers? Jon Morrow
- The Solution to Criminalizing Community Volunteers? nbossett@herbert.com
- The Solution to Criminalizing Community Volunteers? Hans-Henrik Staerfeldt
- Are eBay sales more than just a fad? Dave Rickey
- Are eBay sales more than just a fad? Koster, Raph
- Are eBay sales more than just a fad? Vincent Archer
- Are eBay sales more than just a fad? Dave Rickey
- Are eBay sales more than just a fad? Corey Crawford
- Are eBay sales more than just a fad? gmiller@classic-games.com
- Are eBay sales more than just a fad? Koster, Raph
- Are eBay sales more than just a fad? Matthew Mihaly
- Are eBay sales more than just a fad? Travis Casey
- Are eBay sales more than just a fad? Paul Schwanz - Enterprise Services
- Are eBay sales more than just a fad? Matthew Mihaly
- Are eBay sales more than just a fad? Jeff Freeman
- Are eBay sales more than just a fad? Paul Schwanz - Enterprise Services
- Are eBay sales more than just a fad? Tess Lowe
- Are eBay sales more than just a fad? Jeff Freeman
- Are eBay sales more than just a fad? Andy
- Are eBay sales more than just a fad? Timothy Dang
- Are eBay sales more than just a fad? Matthew Mihaly
- Are eBay sales more than just a fad? Taylor
- Are eBay sales more than just a fad? Matthew Mihaly
- Are eBay sales more than just a fad? Nathan Clemons
- Are eBay sales more than just a fad? Brian 'Psychochild' Green
- Are eBay sales more than just a fad? Madman Across the Water
- Are eBay sales more than just a fad? Corey Crawford
- Are eBay sales more than just a fad? Joe Andrieu
- Are eBay sales more than just a fad? Madman Across the Water
- Are eBay sales more than just a fad? Joe Andrieu
- Are eBay sales more than just a fad? Madman Across the Water
- Are eBay sales more than just a fad? Matthew Mihaly
- Are eBay sales more than just a fad? Madman Across the Water
- Are eBay sales more than just a fad? Matthew Mihaly
- Are eBay sales more than just a fad? Joe Andrieu
- Are eBay sales more than just a fad? Matthew Mihaly
- Are eBay sales more than just a fad? Jon Lambert
- Are eBay sales more than just a fad? Peter
- Are eBay sales more than just a fad? Matthew Mihaly
- Are eBay sales more than just a fad? Jon Lambert
- Are eBay sales more than just a fad? Matthew Mihaly
- Are eBay sales more than just a fad? Koster, Raph
- Are eBay sales more than just a fad? Matthew Mihaly
- Are eBay sales more than just a fad? yvesk@brutele.be
- Are eBay sales more than just a fad? Matthew Mihaly
- Are eBay sales more than just a fad? Dan Merillat
- Are eBay sales more than just a fad? Matthew Mihaly
- Are eBay sales more than just a fad? Matthew Mihaly
- Are eBay sales more than just a fad? Jeff Freeman
- Are eBay sales more than just a fad? Dave Rickey
- Are eBay sales more than just a fad? Matthew Mihaly
- Are eBay sales more than just a fad? Jeff Freeman
- Are eBay sales more than just a fad? Matthew Mihaly
- Are eBay sales more than just a fad? Eli Stevens
- Are eBay sales more than just a fad? Matthew Mihaly
- Are eBay sales more than just a fad? Eli Stevens
- Are eBay sales more than just a fad? Matthew Mihaly
- Are eBay sales more than just a fad? John Buehler
- Are eBay sales more than just a fad? John Buehler
- Are eBay sales more than just a fad? Matthew Mihaly
- Are eBay sales more than just a fad? John Buehler
- Are eBay sales more than just a fad? Matthew Mihaly
- Are eBay sales more than just a fad? John Buehler
- Are eBay sales more than just a fad? Matthew Mihaly
- Are eBay sales more than just a fad? John Buehler
- Are eBay sales more than just a fad? Matthew Mihaly
- Are eBay sales more than just a fad? rayzam
- Are eBay sales more than just a fad? Matthew Mihaly
- Are eBay sales more than just a fad? Luc Van den Borre
- Are eBay sales more than just a fad? Dave Rickey
- MUD Coding Staff Structure Michael Tresca
- MUD Coding Staff Structure David Bennett
- MUD Coding Staff Structure Erik Jarvi
- MUD Coding Staff Structure Marc Bowden
- MUD Coding Staff Structure Malcolm Tester
- MUD Coding Staff Structure David Bennett
- MUD Coding Staff Structure Daniel Podlejski
- MUD Coding Staff Structure Lars Duening
- MUD Coding Staff Structure Matthew Mihaly
- MUD Coding Staff Structure Steven Kaskinen
- MUD Coding Staff Structure gmiller@classic-games.com
- MUD Coding Staff Structure Taylor
- MUD Coding Staff Structure Matthew Mihaly
- MUD Coding Staff Structure rayzam
- MUD Coding Staff Structure Matthew Mihaly
- MUD Coding Staff Structure Michael Tresca
- MUD Coding Staff Structure Dave Rickey
- MUD Coding Staff Structure Matthew Mihaly
- MUD Coding Staff Structure Vincent Archer
- MUD Coding Staff Structure Malcolm Tester
- MUD Coding Staff Structure Koster, Raph
- OT: short abscence Greg Underwood
- MUD Licensing UCMM Administration
- question Matthew Mihaly
- Nomenclature (was: MUD Coding Staff Structure) Brian 'Psychochild' Green
- Nomenclature (was: MUD Coding Staff Structure) Dave Rickey
- Nomenclature (was: MUD Coding Staff Structure) Steven Kaskinen
- Nomenclature (was: MUD Coding Staff Structure) Michael Tresca
- Conditioned reinforcers: Getting players to do things for free John Hopson
- Society Scaling Brad Wyble
- MUDs vs. MMUDs (was MUD Coding Staff Structure) Steven Kaskinen
- MUDs vs. MMUDs (was MUD Coding Staff Structure) Steven Kaskinen
- MUDs vs. MMUDs (was MUD Coding Staff Structure) Matthew Mihaly
- MUDs vs. MMUDs Steven Kaskinen
- MUDs vs. MMUDs Steven Kaskinen
- Mud-dev FAQ 2 Marian Griffith
- startup script for you Matthew Mihaly
- Bad Name Lists Christopher Allen
- Bad Name Lists Josh Rollyson
- Bad Name Lists William Katzell
- Bad Name Lists Michael Tresca
- Bad Name Lists Eli Stevens
- Bad Name Lists Matthew Mihaly
- Bad Name Lists Mordengaard
- Help and Reference Systems Study Jon Morrow
- Help and Reference Systems Study Peter
- Help and Reference Systems Study Colin Coghill
- FW: [uodevlist] OT - Lawsuit on Lum's Koster, Raph
- FW: [uodevlist] OT - Lawsuit on Lum's Jeff Freeman
- FW: [uodevlist] OT - Lawsuit on Lum's Dave Rickey
- FW: [uodevlist] OT - Lawsuit on Lum's Josh Olson
- FW: [uodevlist] OT - Lawsuit on Lum's Dave Rickey
- FW: [uodevlist] OT - Lawsuit on Lum's Travis Nixon
- FW: [uodevlist] OT - Lawsuit on Lum's Dave Rickey
- FW: [uodevlist] OT - Lawsuit on Lum's Jeff Freeman
- FW: [uodevlist] OT - Lawsuit on Lum's Dave Rickey
- FW: [uodevlist] OT - Lawsuit on Lum's Norman Short
- FW: [uodevlist] OT - Lawsuit on Lum's KevinL
- FW: [uodevlist] OT - Lawsuit on Lum's Norman Short
- FW: [uodevlist] OT - Lawsuit on Lum's Jeff Freeman
- FW: [uodevlist] OT - Lawsuit on Lum's Dave Rickey
- FW: [uodevlist] OT - Lawsuit on Lum's Matthew Mihaly
- FW: [uodevlist] OT - Lawsuit on Lum's Geoffrey MacDougall
- FW: [uodevlist] OT - Lawsuit on Lum's Corey Crawford
- FW: [uodevlist] OT - Lawsuit on Lum's Myschyf
- FW: [uodevlist] OT - Lawsuit on Lum's Brian 'Psychochild' Green
- FW: [uodevlist] OT - Lawsuit on Lum's Nathan F. Yospe
- Lawsuit vs. EA/Origin Brian 'Psychochild' Green
- Lawsuit vs. EA/Origin Koster, Raph
- Lawsuit vs. EA/Origin Dave Rickey
- DoS and muds Josh Rollyson
- DoS and muds Patrick Dughi
- DoS and muds Chris Jacobson
- DoS and muds Shawn L Johnston
- Interesting Page on Magic Chris Lloyd
- paying volunteers Matthew Mihaly
- paying volunteers Patrick Dughi
- paying volunteers Matthew Mihaly
- paying volunteers Nicholas Daley
- paying volunteers Chris Lloyd
- paying volunteers Matthew Mihaly
- paying volunteers Chris Lloyd
- paying volunteers Geoffrey MacDougall
- paying volunteers Jeff Freeman
- paying volunteers Sellers, Michael
- paying volunteers Daniel.Harman@barclayscapital.com
- paying volunteers the_logos@www.achaea.com
- (no subject) Ian Hess
- (no subject) Matthew Mihaly
- Chicagoland MUD-Dev Dinner Erik Jarvi
- StoryTelling Devices: "Magic Book" Eric Rhea
- StoryTelling Devices: "Magic Book" Madrona Tree
- StoryTelling Devices: "Magic Book" Nathan F. Yospe
- Portable Device Integration Eric Rhea
- Pricing structures and selling characters and items Myschyf
- Pricing structures and selling characters and items Matthew Mihaly
- Pricing structures and selling characters and items Brian 'Psychochild' Green
- Interview with Vault Koster, Raph
- [rpg-create] Combat Abstractions (fwd) J C Lawrence
- [rpg-create] Combat Abstractions (fwd) J C Lawrence
- [rpg-create] Combat Abstractions (fwd) J C Lawrence
- [rpg-create] HP triangle (fwd) J C Lawrence
- [rpg-create] HP triangle (fwd) J C Lawrence
- [rpg-create] HP triangle (fwd) J C Lawrence
- [rpg-create] HP triangle (fwd) J C Lawrence
- [rpg-create] combat thoughts (fwd) J C Lawrence
- [rpg-create] Combat System Checklist (fwd) J C Lawrence
- ADMIN: Volunteer vs paid employee thread J C Lawrence
- OT: qnx released Steve Houchard
- customer service Matthew Mihaly
- customer service Corey Crawford
- Squeezing the ink from "Magic Book" Eric Rhea
- Importance of User Documentation Jon Morrow
- Importance of User Documentation Sanvean
- Importance of User Documentation Alex
- Importance of User Documentation Dave Kennerly
- Importance of User Documentation Jon Morrow
- Importance of User Documentation Sanvean
- Importance of User Documentation Richard Tew
- Importance of User Documentation Ben
- Importance of User Documentation Sanvean
- Importance of User Documentation rayzam
- Importance of User Documentation Jon Morrow
- Fw: Importance of User Documentation Stephen Newby
- Fw: Importance of User Documentation Inq Admin
- Fw: Importance of User Documentation David Bennett
- Convincing Players to Read Documentation Jon Morrow
- Convincing Players to Read Documentation Bruce
- Convincing Players to Read Documentation Willowreed@aol.com
- Convincing Players to Read Documentation John Hopson
- Convincing Players to Read Documentation Marc Bowden
- Convincing Players to Read Documentation Richard Tew
- Convincing Players to Read Documentation Ryan P.
- Convincing Players to Read Documentation Marc Bowden
- Convincing Players to Read Documentation Richard Tew
- Convincing Players to Read Documentation Melinda Davison
- Convincing Players to Read Documentation KevinL
- Convincing Players to Read Documentation Dave Rickey
- Convincing Players to Read Documentation KevinL
- Convincing Players to Read Documentation Colin Coghill
- Convincing Players to Read Documentation Richard Tew
- Convincing Players to Read Documentation Michael Tresca